Customer Portal
The MBX customer portal is a robust online tool for monitoring and managing your appliance or embedded systems program.
This secure web portal is accessible 24/7 and contains multiple ways to view complete up-to-date information on your program.
The portal is also useful for updating your program requirements.
According to our customers, the MBX customer portal is second to none. The portal home page provides an instant view of recent orders and quick links to view important sections, including inventory, bills of material, quotes, orders and contact information for your entire account team. Product information can be viewed by serial number, purchase order or ship date.
Highlights of the MBX customer portal include:
- Access to bills of material, orders, quotes and credits
- Comprehensive information on inventory status, including current shippable products and finished goods
- Ability to add/change reorder points to inventory items in anticipation of market demand
- Complete list of all manufactured systems with complete hardware detail and last location
- A system search for stocked, shipped and RMA units
- Support information and reports on returns and incidents
- The ability to customize packing slips and shipping labels
As hardware partner and provider of logistics services, MBX continuously solicits customer input to improve the portal to help better manage business requirements. Contact an MBX account manager for more details or a demonstration of the MBX customer portal.
