Introducing: Hatch Connect

September 12, 2022

Your customers demand real time information. Playing the customer service middleman is costing your team hours. The process of relaying order status, shipment updates and asset tracking is complex, time consuming and error prone. It can also lead to inconsistent communications between your team and your customers. Hatch Connect™, the personalized customer portal that extends to your customer an Amazon-like self service experience, brings predictability and transparency every step of the way.

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