Service Briefs
MBX Hatch Software
Orchestrate your hardware supply chain and consolidate data into actionable insights for intelligent business decisions with Hatch software by MBX.
Manufacturing + Supply Chain
trusted
partners
Capabilities
Quality shines through every touchpoint in our ISO 9001:2015 and ISO 13485:2016 certified manufacturing facility
Configurable bill of materials
Unlike unwieldy spreadsheets, our configurable bill of material is comprehensive, locked down and revision controlled
Changes to materials or software can be simultaneously updated for all production variations
BOMs can only be revised with an approved engineering change order
Component lifecycle dates and country of origin are viewable at the product level to plan migrations and avoid surprises
If any other manufacturer made the order to fulfillment process easier than MBX, we couldn’t sustain our 99.3% customer retention
Component traceability & data harvesting
Knowing components’ country of origin is non-negotiable for some industries - we provide it for all
System-specific traceability is provided at the component level by serial number and SKU
Customizable data harvesting and test results are pushed into Hatch for permanent record
MAC addresses and firmware is harvested as well as operational pass/fail records
Comprehensive component data helps your support team easily track down warranty information
Automated image, test and verification
Our facility is designed from the ground up to satisfy the needs of complex and variable manufacturing
Every product has a unique set of build instructions that we rely on to sustain our 99.6% quality workmanship
Engineering change control and image verification ensures the accuracy of every product configuration
Advanced process automation checks that the right software configuration is loaded and tested on the hardware
Electronic verification versus manual is used to run inventory and diagnostics checks on system components
Work in progress visibility
Besides MBX, who else has the confidence to open the curtain for customers to see orders progress through work centers?
Get more accomplished with fewer resources knowing 99.1% of MBX orders get delivered on time
Eliminate the frustration of calling, emailing and waiting for vendors to respond with order updates
If a component or production issue arises, the order is flagged and visible in Hatch
Looking to bring your product to market quickly?
Check out our Varion® reference platforms engineered for your industry
Plus, a toolset with integrations that boost your productivity
- Enables collaboration between your stakeholders and your MBX team
- Allows rapid troubleshooting and timely resolution for orders in progress
- Keeps everyone looped in with easy-to-track conversations
- Import and refresh data between Excel and Hatch without cumbersome downloads
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