Global logistics, deployment and support, when and where it’s needed
Customized inventory programs
Streamlined inventory approach based on your business model and geographic needs
For build to stock or build to forecast, we’ll have materials stocked and allocated for your orders
Our managed inventory model minimizes inventory costs by keeping goods on our books until they ship
Searchable inventory records down to the serial number of every component and MBX-built system are housed in Hatch
Create actionable reports for inventory planning from data analysis
Turnkey global exportation
Seamlessly managing your product compliance and logistics as you expand to new markets
Successfully exporting customers’ products into 155+ countries keeps us current with changing trade laws
In-house compliance experts work with testing labs to achieve regulatory or country-specific certifications
Research and filings for trade classification, export licensing, duties and taxes and other admin
Importer of Record services from our facility to the final destination, from documentation to customs clearance
Warranty program execution
Flexible support options are designed with your products and customers in mind
Products can be purchased with system warranties ranging from 12 months to 63 months
Optional onsite next business day or same-day 4-hour response coverage is available for business continuity
Premium support choices include supplemental hardware support services for mission-critical applications and quicker problem resolution
For products deployed on Tier 1 systems (Dell, Lenovo, HPE), an elevated support program delivers a more responsive level of customer service
Reverse logistics
Hands-on reverse logistics and tracking until the product safely reaches its intended destination
Arrangements for retrieving and transporting the product to MBX or an alternate destination
Receiving and inspecting products returned to MBX as an RMA or demo system
Handling every step of the product’s hardware and software refresh and returning damaged parts to vendors when necessary
Ability to cross ship replacement components or systems to minimize end-user downtime
Looking to bring your product to market quickly?
Check out our Varion® reference platforms engineered for your industry