IT supply issues have organizations shifting from just-in-time to just-in-case buying
Uncertainty about the length of backlogs for IT hardware means both vendors and enterprises are changing their purchasing strategies.
You can’t put a price on the value of keeping your technology humming, but you certainly can suffer the effects of poor planning and support — we’ll make sure that never happens
Front-line support to accommodate your customers throughout the life of their warranty
Responsively provides expertise to troubleshoot, diagnose and resolve issues for you and your customers
Facilitates your demo hardware program including reverse logistics, refurbishment and restocking
Oversees enhanced 24/7 program options for troubleshooting and supporting mission critical technology
Creates a system image for your software and readies it for the production environment
Manages the engineering change order process for updates to hardware and firmware and your software for product refreshes
Assures the configured hardware passes performance, environmental, and compatibility testing
Verifies the total solution meets standards for repeatability in manufacturing
Vendor roadmaps are continuously tracked across components in your platforms to plan for changes
A last time buy strategy can be implemented when you want to extend product shelf life
Advance planning allows time to test and transition to new hardware without issues
A compliance impact analysis is conducted for any new components
Engineering changes are stored in a single location in Hatch to eliminate gaps in data
Retain a permanent record of every revision, providing clear traceability and accountability
Create, view, subscribe to and sign off on engineering change orders in progress
Review the change workflow including the description of the change, due date, status, and review/approval for open and closed change orders
Check out our Varion® reference platforms engineered for your industry
Uncertainty about the length of backlogs for IT hardware means both vendors and enterprises are changing their purchasing strategies.
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